Clear and customer-friendly the Wagener & Simon WASI GmbH & co. KG has restructured its sales. Since the beginning of the year, the three sales areas will replace the previous four sales divisions along with their six sales divisions, ICO/solar (inter company and solar), industry and trade. With the new structure in the distribution we have adjusted us the requirements of our customers, to meet their needs more effectively and more satisfactorily. “Each client has only one contact for all products by WASI WASI standard solar, WASI spezial and WASI Maritim”, says Dirk keels Dunsche, Managing Director of WASI. The industry’s new sales area includes the departments of customer acquisition and reactivation, the Department of industry for medium-sized companies and a Department for large companies. This allows WASI in the future more detailed to satisfactorily meet the requirements of the customers.
In this section, more than 300 customers with a high demand for fasteners in stainless steel and special benefit Demands for services, that they both have a point of contact in the outside – as well as in the Office. Business partners with increased requirements for consultancy, product range and service be so always competent and advise. Also facilitates the communication between WASI and our customers”this mapping, explained Frank Lalani, head of new sales industry. The commercial sales area is divided into national and international customers. The requirements differ from dealers increasingly those of industry. To these requirements, a team of many native speakers adjusts itself so WASI here always speaks the language of our customers.
Dansowaa Ralf is the head of this Division. In the ICO/solar sales area, the shops within the Wurth Group are located, belongs to the WASI since 1978. In addition the future-oriented sales department for the solar industry, where the specialist for stainless steel has made a good name in a short time in the world of aluminium. In this section we want to now among other things continue as effective distribution channel for our self-developed systems in Europe take advantage of the Wurth Group. In this way we can establish much faster and more economical our product range in the solar industry”, explained Thomas Fischer, head of ICO/solar, this mapping. The three customer-oriented sales segments are internally complemented by technology industry, trade, and ICO/solar. Division Director Carsten Balzar is responsible for product management, quality management and management of claims and thus holds all threads in terms of quality for the benefit of the WASI customers and product range in one hand. About WASI the Wagener & Simon WASI GmbH & co. KG, specialist for stainless steel fasteners and global market leader in the trade with stainless fasteners from A1 is up to A5 in all strength classes. Since 1978, the company was founded in 1961 in Wuppertal belongs to the Wurth Group, the worldwide market leader in the trade with Assembly and fastening material. WASI employs more than 180 in Wuppertal Staff and supplies about 11 independent affiliates more than 5,800 customers in 60 countries. The divisions of the suppliers with the broadest and deepest product range on the market are divided into WASI WASI standard solar, WASI spezial and WASI Maritim. WASI stands for nearly 50 years of innovation, customer satisfaction and product quality.