CRM industry solution from bpi solutions in the logistics ERA Internationale Spedition GmbH is a medium-sized logistics service provider in Kornwestheim near Stuttgart. In third generation family-owned company operates worldwide for its customers and partners. The company in the areas of procurement, production and distribution covers transport by air freight, and sea freight about classic country cargo up to to special services such as classic car. The combination of an owner-operated logistics company with leading transportation networks stands for reliable and flexible shipping and logistics services. ERA International freight forwarders worldwide organized cargo transport via land, sea and air for medium-sized companies.
The requirements for these cross trade are very demanding. Daily business include high document volume, extensive customer inquiries, as well as fast response times. The bpi sales performer supports optimally reproduce the complex processes in the customer information and customer communication ERA International freight forwarding. The sophisticated business functionality, flexibility and scalability and the user friendliness of the system are crucial. In the future the company wants to further analyze the program evaluation, this information with regard to transport and means of transport, destinations and transport volume with the sales performer be evaluated logistics. The CRM industry solution is an integral part of the overall solution. Field are perfectly matched and ready information. The telephone system is integrated, so that when calling all information to the business partner can be displayed immediately.
The advantages for ERA lie in harmonisation and cooperation in the distribution through the use of continuous current data about sales activities, uniform offer creation, creating synergies and increasing the transparency in the daily work. With the sales performer logistics ERA makes Internationale Spedition still better the business requirements in transport and logistics AB. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries. The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help both the indoor and field and customers rapid communications to build and comprehensive information to provide suppliers and partners. The newspapers mentioned SSGA not as a source, but as a related topic. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers are starting point as dataglobal GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, OPTIMAL SYSTEMS GmbH, which incorporate not only systems, but also the business process modeling enable monitoring processes and results, evaluate, and provide real-time information to the optimization of business processes at the disposal. Through innovative process integration, effective data management and audit-proof archiving companies achieve significant efficiency gains and through proactive, secure their competitive advantage.