hotline sales & marketing is about 7000 shows how advertising influences raining down daily on each of us. In this time of sensory overload it have to penetrate and hotels hard with your advertising messages to the guest. Active, tailored to the target group marketing is the key to success here. Encourage potential guests to the booking. Make existing guests to repeat offenders”. Regular care.
How’s that? With which time and above all personnel is to realize that?” On the day of the open door at the vocational school, Bad Worishofen this question was frequently asked by hoteliers. With the right tools many processes can be automated and implemented cost-effectively”, Bjorn Ahrndt, sales manager of the hotline could counter hotelsoftware gmbh: your 2 days prior to booking guests automatically send an email with directions. 3 days after the departure of the guest receives an email with a review sheet and the possibility of the following reservation.” These are only two examples, such as hotline sales & marketing the hotelier can actively support. For me the absolute plus: the marketing program, where for example a photo of the guest is payable. Each reception employee can find out shortly if you arrive today. So each guest name can be welcomed,”Mrs Kullmann raves about the hotel zum Wiesengrund in bad hindelang.
The new tool can do much more. Through intensive testing in our project customers we have further improved hotline sales & marketing after its launch in February 2009″, so Mr Ahrndt continue. Guests who sign up for a newsletter, be in the hotel software automatically or logged off. Request forms, as they already are usually on each Web page, can be imported automatically. Without having to edit the Web page of the hotel. The syncing of E-mail, electronic correspondence of score can are automatically associated with the House in the hotel program. To prepare regular releases, extensive selections can be saved also advance. The aim of the new programme: the Hotelier open spaces create a higher guest satisfaction and ultimately more profits. Note d. Editor’s Note: The hotline hotelsoftware gmbh has for your business solution hotline sales & marketing at the IT Innovation Prize 2009, received 2,000 applications for the total, received the award “Qualified product”. The IT innovation prize the Initiative Mittelstand under the auspices of the Federal Ministry for Economics and technology were issued by an independent jury. The award indicates that hotline sales & marketing is one of the most innovative IT solutions for the mid-market.