In a change of about 10 people: directors, managers in areas of it professionals, changing managers, workers in the coffee shops Navigation on the Internet and computer games, reception staff and copy center, staff, security guard. With regard to staff a cafe, then at the moment, we consider inefficient to keep the cooks, because assortment in our stores has its limitations. Formation of the atmosphere – it's constant work of dozens of people, in which the bulk of education takes a customer focus (literacy, recruitment, training and motivation employees). Students – this is a big part of the personnel in contact with the visitors of Internet centers. Argued that if your employees – students, the result – the existence of a constant routine of staff. Use a flexible scheme of incentives and bonuses, show real interest in the permanent workers, show the possibility of career growth, and you will be able to minimize the turnover of student staff. Try to involve staff in the conduct of business and the life of Internet centers.
For example, perhaps surprisingly, some of our guards who work for a long time, can serve as a navigator and, if necessary help with advice. 7 Do not overprice! Prices in Cafemax vary depending on the load center (the price corridor for the workplace: 40-70 rubles for a game: 30-50 rubles). In addition, we offer a range of wholesale cards, which allow use the services at a minimal or an acceptable price. Develop their pricing policy based on the cost of services.
Petersburg, communication is more expensive and worse. If we take a regional town, you can not exclude the situation that you encounter there are only two operators, which can dictate any prices, what they want. In addition, whether the regional center in the city is loaded enough to cover your monthly expenses and profit? To answer this question, it is necessary to conduct local research in the field of your interest. 9 To promote business in the market looking for new partners and expand their services Try to carry out comprehensive campaigns. Hold shares in high schools, clubs, hotels.
Use as a means of promoting outdoor advertising, advertising in the media, in the subway. Do not forget the bright and catchy sign – as confirmed by the study, about 30% of visitors come to the internet cafe when he saw it was her. World Practice shows that large Internet cafes are on the path wider range of its services. Additional may be any suggestions, interesting target audience. For example, now through our Internet center launched project, which will allow visitors to get acquainted with the newest and most fashionable music and movies directly to Cafemax; here you can buy new items, chat with your favorite actor, producer or his press office, get opportunity to visit some interesting concerts, club parties and movie premieres. 10 Try to cover all categories of POS; antibodies In addition to integrated advertising campaigns and the expansion of services, do not forget about the personal approach to each client. This – the best advertising. For example, to attract visitors, you can open free courses for novice pc users.
Enter the club network cards. Try to keep a man who will come to you, it was as comfortable as possible. Many of the computer smoking – create a smoking area, and some like to drink beer or coffee at the computer – provide an opportunity to make orders without leaving the workplace. If you think over all the details – you will want to return again and again. In the magical kingdom rolls