In such a way, as it searchs of a satisfactory or less unjust resolution, is tried to conciliate all the interests, for this, searchs acceptable and even though banal a relation (personal, regional relation, taste, religion and other factors in common). In the relation between the authority and the server, it explains that it does not have search of a likeable equality, therefore ' ' jeitinho' ' of this time he is come from ' ' it knows with who it is speaking? ' ' In such a way, an inappellable hierarquizao is had, between the user and the attendant. It says, that a harmonious way exists to decide the dispute and another conflituoso, one in such a way direct to carry through the same thing. He always has another authority, still more high to who if he will be able to appeal. To another form of social navigation said by the author it is the Malandragem, a professional of ' ' jeitinho' ' of the art to survive in the situations most difficult, figure that a complex and creative relationship possesss, between the personal talent and the laws. It creates personal artifices that nothing more are that ingenious ways to take off left of certain situations (the sales of a ticket awardee of the lottery) as example.

However, the figure of the dispatcher exists, with its social opposite, this specialist enters in contact with the official distributions, for document attainment. It is a mediator between the law and a person, therefore he must guide its customers, making with that they follow the certain way, would be a species of godfather of the low classrooms. In outcome of this chapter, DMata speaks of the diverse forms of social navigation, that Brazilian we finish for making, since it would be a form or style to conciliate orders impossible to be fulfilled with specific situations. It mentioned that it has great types of malandragens and as good example, cited Peter Malasartes, including in this way, until the celebrity Pero Vaz de Caminha, when it wrote its historical letter of the discovery, characterizing it as founding in our way of being. We can perceive with the reading of DAMATTA, as poor we are coitados, for trying to run away from this contradiction. Unhappyly, still we have this ' ' defeito' ' that Robert DMatta inquires so critically, that pra makes in to always give them to that one jeitinho everything, making dirty our image to each step errado' '. The author not of the o due value to the description-social questions of each analyzed people, in special, Brazil.