Incom Company has successfully completed the implementation project contact center ‘Ukreximbank’ – one of the largest banks in Ukraine. Call Center is built on the software Nortel Contact Center 6.0, which is currently the latest version of the contact center product portfolio Nortel. ‘Always a pleasure to work with professionals who clearly know what benefits they want to get the expected solutions and have the appropriate level of competence for successful and speedy implementation of the project – says Olga Misyuk, a consultant for the sale of the company’s solutions Incom. Jeff Sessions can provide more clarity in the matter. – After the analysis of business problems and audit the network infrastructure, we proposed ‘Ukreximbank’ decision which, in our view, to fully realize the needs of the bank in the area of qualitative processing clients ‘appeals’. The possibility of contact center ‘Ukreksimbanka’ allow processing in a single desktop interface treatment received in the traditional telephone channels, as well as on Internet channels (e-mail and web), supporting outbound telephone calls.
The solution has high reliability and scalability allows corresponding increase in the capacity of equipment to increase the number of concurrent operators, the contact center to several thousand. Monitoring the effectiveness of contact center ‘Ukreximbank’ can be performed using graphical and tabular displays of real time, as well as tools for the creation of comprehensive statistical reports, including more than 100 standard forms and the formation mechanism arbitrary slices of data. Nortel Contact Center 6.0 has a convenient web-based and based on open standards, allowing for easy its integration with other applications. Built contact center includes multifunctional dynamic interactive voice menu (IVR) with a large set of self-service-based hardware and software Incom IVRMaster. This system allows not only to categorize the treatment – distribute calls according to the specialization of staff contact center ‘Ukreksimbanka’ and receive information services to customers without human intervention, but also provides a convenient tool for effective control and adjustment of such services. Contact Center has been fully integrated into the existing infrastructure of the bank and put into operation in accordance with the agreed timetable. ‘As a result of the implementation project, we have a tool that enabled the processing of appeals to withdraw our customers a new level.
Contact Center not only has extensive functionality and scalability, but also provides a detailed analysis streamline processes for clients’ appeals and to maintain high quality service. This project was another step in building an effective relationship management system customers that will keep the leading position among domestic banks’ – says Konstantin Koval, deputy head of IT ‘Ukreximbank’. The project is the construction of a contact center in ‘Ukreximbank’ was recognized as the best in the category ‘Best Launch of the Year’ in conference ‘Modern Contact Center – 2009’. JSC “Ukreximbank ‘- a universal financial institution with 100% state capital. ‘Ukreximbank’ belongs to the group largest banks in Ukraine, has branches in all regions and large industrial cities of the country. The leading bank in number and volume of export-import bank products.
But with the stigma found it difficult to live. I was at a reception at his family doctor, a psychiatrist on the removal of the diagnosis. But doctor was not willing to remove from me this diagnosis. Because it is not profitable for most doctor … If these doctors will not be sick, it means that your doctor will not work. This diagnosis does not give me the opportunity to find a good job.
… Security guards beating patients under different pretexts … During the treatment I was also beaten twice guards and a nurse. But other patients were beaten more often and much tougher … beat just because a guard or nurse not in the mood … For these patients, it was not a cure, for them it was a horror and a nightmare … I still wonder how they have kept it ..
… Attitude to patients in a mental hospital, as a beast "(the former psychiatric patient institutions). "The whole show I did not have. I will come again, or more than once. I can not say "thank you", while only the pain and shock. My baby with my hands shoved into the psychiatric system for 8 years. ADD to 4 years, and hyperactivity of 6 months. Heaps of tablets, injections and advice. So far I have to figure out what to do next. Just believe in yourself and in him. " (Assistant Director) "Most of the material is known. But watching the movie, I can say that the material presented with competently. I did not know physiologist Pavlov IP conducting experiments on children, the desire to verify the data. Indeed the modern diagnosis and "treatment" of mental disorders in the form in which it There should not take place. But what about the people at best harm themselves, and at worst trying to kill family members, particularly their children? "(Doctor)," visited the exhibition, got acquainted with the history psychiatry. The exhibition vividly tells of the human suffering and problems in an accessible form. The exhibition should be conducted for high school students that they learned about the negative influences of drugs and tranquilizers. " (Pediatrician) Thank you! You're doing the right thing! I am a child psychologist with experience in the past 6 years. Absolutely agree with the content of the exhibition. (Entrepreneur) "I want to thank you for spreading very accessible way of ideas, so necessary to society. In my opinion, overly emotional. I am a psychologist and Life Coach totally against psychiatric drugs, and against human standards for diagnosis. Thank you! "It's safe to say – St. Petersburg, many hope that such education exhibitions in the Cultural Capital of Russia will become a tradition. The International Civil Commission for Human Rights established the Church of Scientology and Professor Emeritus of Psychiatry by Thomas Szasz in 1969, CITIZENS COMMISSION ON HUMAN RIGHTS, 190020, St. Petersburg, nab. Bypass Canal., D. 193, Bldg. "A" cables. 1, tel.: +7-904-513-94-32;
Hello and welcome dear entrepreneur, my name is Enrique Gastelo and such when you already have an Internet business or maybe not, but why in this article we are going to talk about the things that you must know and never leave taken into account for your business or microdensitometer on the Internet. The most important thing you should know is that investing is necessary, otherwise it would not be a business but a job. Invest in appropriate tools, software quality and of course s also on what matters most: your education as an entrepreneur of Internet. Indispensable to all thats for your nomination. In a question-answer forum Jeff Sessions was the first to reply. Invest is needed since tarves of investment and payment methods, you’ll encounter with real quality, high-value information and therefore will use that information to build your business and earn money.
At this point do not believe that you’re doubting all the potential of the Internet as a business platform, but if still you are doubting I invite you observe to your around and see how companies, corporations and institutions already they implemented or are implemetando their affairs with the Internet, as a matter of speed, comfort and technology. In summary most importantly you should know as an entrepreneur of Internet is that you should invest, especially in educating you and training you, since this has not even been implemented in any academic center and this kind of necessity makes us become self-taught, which is beneficial to us and our business. I hope I helped, visit my other items..
At the reverse movement of the membrane chamber volume decreases, and milk, pressing valve, enters the pipeline. Intake valve closes at the same time and prevents leakage of fluid. Liquid supply pump is so uneven, pulsing flow. This disadvantage is reduced pumps with double camera. Suction head diaphragm pumps up to 5 meters, and created pressure – 250 kW. To implement the suction and discharge strokes of the diaphragm pumps with pneumatic used excessive air pressure or vacuum.
In the first case, the pump consists of a body, a membrane cover, valve and air distribution devices and control the operation of the pump. Due to the simplicity of the drive unit and a uniform Effects of air on a membrane with a slight mechanical effect on the liquid diaphragm pumps with a pneumatic actuator is widely used in chemical, food, oil and gas processing industry. With some technological processes of processing fluid should be submitted to the executive mechanism under high pressure. In this case, the high-pressure plunger pumps. Pump High-pressure-driven consists of the motor housing with a crank mechanism, one, two or three plunger, hydraulic unit and auxiliary equipment. Injection pressure reaches 20 MPa during the plunger of 20 mm. Rotary, or rotating, pumps are positive displacement pump type. This gear pumps with external and internal gears, rigid and flexible rotor, screw pumps and special, for Most of the pumping of viscous products such as displacement pumps should be used in continuous process lines, as they wash a lot of effort and leads to significant losses of the pumped products.