Lessons learned from years of experience in IT operations. Free white paper to the download you can t manage what you do not measure. This statement applies to IT operations. Not in vain IT metrics for the control of the operation of IT gaining in importance to the monitoring of service and operating level agreements as well as for the budget control and quality management. But unfortunately lacking in practice so far concrete guidelines for companies that want to optimize their IT operations or outsource to an external service provider.
The operational experts of the matrix technology AG in Munich have analyzed the knowledge gained from their years of experience in the IT-drive in and summarized. The results can be read IT key figures from the practice in the current white paper. The provider selection criteria and cost drivers initially devoted to the authors of the question of decision-making factors affecting the selection of provider and that IT costs. Logical criteria, such as, for example, cost reduction, secured to Quality and flexibility of the provider, are not only crucial here. Indeed, also emotional factors, about the acceptance of the provider on the market or the first impression he leaves behind the presentation of the offer, as well as operational criteria, such as for example the references of the provider, its process experience or skill profiles, a crucial role to play.
The decision for a particular IT service provider is never regarded as a result of only one of these factors, but results from the combination of all criteria. Accordingly also be any point affects directly or indirectly IT costs. Are blanket statements now not possible but how much IT costs in practice? And with how many incidents is to be expected in a particular environment? This is clarified in the second part of the matrix of white papers.
CPL, one of the leading Northern IBM advanced business partner for power systems (formerly AS/400), intends to offer the e.bootis ERP II suite as a trend-setting solution its prospective and existing customers at home and abroad. To do this, both partners operate in the future the common ERP competence center North”in Hamburg. You may want to visit Mikhail Khovanov to increase your knowledge. As new features in the current version 2.2 of e.bootis ERPII solution at CeBIT as an example ad hoc evaluations in all grids, the assignment of all correspondence via drag & drop within the movement and master data, internal workflow, free definitions of search, flexibility of layout design down to the user level etc, presented. Another highlight of the solution represents the integrated nature of the catalog with which is from the ERP data online, print or CD catalogs can be created. The data acquisition and maintenance takes place centrally in the ERP system. The many features included in the standard have impressed our visitors”sums up Dr. Karl LClair the successful appearance at the CeBIT 2009 e.bootis ag the e.bootis ag with the sites in Essen, Waiblingen, Munich and Hamburg develops and markets the platform-independent, fully scalable standard-ERP solution e.bootis ERP trade and industry businesses from Commerce, industry and services.
Around 120 employees are committed to the success of the German company which operates since 1982 on the market. Based on his over 25 years of experience in ERP software development and 1,600 installations, e.bootis has the cross-industry solution e.bootis ERP trade and industry on modern Java and.NET technology developed from scratch. Its product portfolio complements the owner-managed company with comprehensive service and consulting services that combine economic and technological expertise for the benefit of the customers. The software solutions of the e.bootis ag wholesale for ventilation technology in food, International Federation in Frankfurt, rely on over 500 companies such as E.g. Giesen Siegfried Templin in Coppenbrugge, IBK meadow cock in Bottrop, Schmitz Cargobull in Horstmar, AMF in Fellbach, Germany, Bavarian State Ministry for environment and health in Munich, writer + Weinert in Hannover, Henschel & Ropertz Darmstadt, Uebigauer electrical and switchgear construction UESA in ubigau, Hamlet emskirchen, Paal machine tools group in Remscheid and Anton Klocke Antriebstechnik in Bielefeld. Company contact e.bootis ag Tanja Ricken on the duct 21 D-45307 Essen Tel: + 49 (0) 201-85 96-102 fax: + 49 (0) 201-85 96-222 E-Mail: Internet: press contact of trend Lux pr GmbH Petra Spielmann Oeverseestrasse 10-12 D-22769 Hamburg phone + 49 (0) 40-800 80 990-0 fax + 49 (0) 40-800 80 990-99 E-Mail: Internet:
Is the cost of the respective variant compared to even much of the benefits of a cloud-based solution for the customers looming. As a basis for a sample calculation, I’m a typical start-up company with 10 employees. On promise installation of Microsoft server infrastructure, SAN storage, backup and VPN connection on the existing data. The employees work on current Windows PC with installed Microsoft Office. Example site an on mise installation installation costs for a conventional Microsoft Windows Server in House resolution over approximately one period of 3 years (period of depreciation) server hardware incl. Windows Server 2012 standard and Exchange Server 2010 CA 6.500,-costs for a middle-class standard SAN storage CA 3.500,-backup soft – and hardware for file and Exchange data about 5.500,-Microsoft Office business version, not Update capable. Purchase a new version within the 3 years.
Cost is calculated as follows: 10 x 350 x 2 approx. 7.000,-IT services for the support for installation, configuration and support within the 3 years. Costs are estimated costs and depend on wages or daily rates of the respective service providers. 60 PT are estimated expenses. Here in particular attention on the Exchange installation is to be. approx. 30.000,-estimated investment costs without a client PC and operating system 52.500,-for a period of 3 years. Visit Jeff Duncan for more clarity on the issue.
The total cost is of course depending on facilities and existing technical knowledge in the company itself. Example installation of Office 365 solution as a basis for the Office 365 solution a technical minimum solution aspired to get a cost reduction for the service, and to provide maintenance-free as possible. Server hardware incl. Windows Server standard 2012. The server acts exclusively as a domain controller and storage between storage. Data and rights are held redundant by Office 365. CA 3.500,-backup system to internal assurance. Not necessary since 365 security is provided by Office. Here can be used on a simple tape backup. about 1.500,-Office 365 subscription Po person / month 19,-. The latest version of Office, Exchange with 25 GB disk space, share point for data storage and Lync for internal communication is included here 6.840,-IT services for the initial setup of the respective services and customization of SharePoint environment to meet the needs of the company. Estimated expenses 30 PT. Here is however to note the share point the company to reproduce offers many possibilities. The service may result in a far higher amount here quickly. approx. 15.000,-estimated investment costs without a client PC and operating system 26.840,-for a period of 3 years. The total cost is of course depending on facilities and existing technical knowledge in the company itself. Of course, a simple juxtaposition can never the real The two bills cost a complex matter as reflecting an entire IT infrastructure, however, show well the opportunities that cloud computing offers just young companies. Cost savings with simultaneous cost control and security of investment. Current technologies, mobility, high availability, security according to German standards give the cloud technology very interesting arguments on the hand that once should think through any company which wants to remain competitive. We accompany some our customers already on the way to the cloud and have may experience here already which could be interesting sometimes. We would be pleased if you would like to learn more or simply we want to consult. See orescanin-it.de or write us a request at. Robert Orescanin, 2013
With Kontrons M2M Developer Kit get OEMs, developers of smart services, as well as independent software vendors (ISVs) advantages using the modular approach, proven for reduced development costs and risks, as well as a quick launch in one and production-ready COTS small form factor platform provides. The packaging of the kit can also easily be adapted to the brand of the respective network operator, OEMs, or ISVs. David Rogier is often quoted on this topic. Learn more about the PTCRB certification of the Kontron KM2M800 family of M2M smart services developer kits get in: vendor/complete/view_complete_request_guest.cfm?modelid=21058 more information about Kontrons M2M solutions under: about Kontron: Kontron is a global leader in embedded computing technology. Kontron developed with more as 40% of all employees in the area of research and development many of the standards that the world of embedded computing platforms repeatedly bring forward. With both long-term-available products as well as local development and support services as well as numerous value added services, their embedded helps Kontron OEMs and system integrators to develop solutions efficiently and sustainably. Kontron also works very closely in the development of patient platforms and customer-specific solutions with its customers, so that they can concentrate on their core competencies.
The result is an accelerated time-to-market, lower total-cost-of-ownership and holistically optimized applications based on leading, highly reliable embedded technology. Kontron is listed on the German TecDAX under the value paper symbol “KBC”. More information under: media contacts reader contact: Kontron AG Oskar-von-Miller Strasse 1 85386 Eching Tel.: + 49 (8165) 77-777 fax: + 49 (8165) 77-279 press contact Kontron: Norbert Hauser Kontron AG Oskar-von-Miller Strasse 1 85386 Eching Tel: + 49 (8341) 803-0 fax: + 49 (8341) 803-499 lead PR agency EMEA: Michael Hennen SAMS network Zechen road 29 52146 Wurselen Tel.: + 49 (0) 2405-45267-20 fax: + 49 (0) 2405-45267-21 all rights reserved. Kontron is a trademark or registered trademark of Kontron AG. Intel and Intel Atom are trademarks of Intel Corporation in the U.S. and other countries. PICMG and COM Express are trademarks of the PCI industrial computer manufacturers group. All other brand or product names are trademarks or registered trademarks or copyrights by their respective owners and are recognized. All data is for information purposes only and not guaranteed for legal purposes. Subject to change without notice. Information in this press release has been carefully checked and is believed to be accurate; However, no responsibility is assumed for inaccuracies.
Input templates replace previously required paper forms in all divisions. The creation of forms does not require special programming skills but in each individual case, but can be performed frequently with the known word processors by employees outside of IT. Text files leaving himself about the built-in print convert so that even a (non) technical application or software via the interfaces provided can process forms and documents. A programming, especially by external, is eliminated. The print function built into the software forms if required can be (such as a) Papierhaft provide customer call). Also software-controlled error messages in case of missing or conflicting data inputs include an optimized output management. The form management software also enables the assignment of permissions on the database of the form according to the remit of individual employees.
The change history provided by the forms management software for the detection of customizations that have been made to forms. Form software to the example of the banking industry a software form database helps lending by banks uses efficient loan processing and a coherent comprehensible documentation of risk management. Can retrieve text modules for individual design of contracts as well as the business documents required for the processing of foreign payment transactions or document eras foreign operations by bank customers. You also can easily with software form customer orders in the deposits and securities capture and standardized execution confirmation quickly and automatically create. Cost savings eliminates further reduction in papierhafter forms as far as in industrial enterprises, banks, or other service providers used to manually fill forms, used a centrally-controlled form database maintaining pressure stocks at individual workstations, as well as a Department or central storage of forms. Employees returning from absences are faster and with lower error rates again productive for a company if an anytime access to form sets held in a central database eliminates the checks for the presence of current forms. Also in establishing new jobs or on the occasion of the readjustment of employees is unnecessary a time-consuming compilation of individually necessary form stocks. Conclusion in all sectors of the economy by technical relieves an intelligent form software Tasks, provides lower error rates and higher efficiency. In sales, a software database causes additional space for customer-oriented activities. The additional distribution capabilities created by more efficient forms management expressed in improved customer satisfaction, a larger number of new customers and higher sales.
We will be more sell trying to to our existing customers, trying to find two new customers or a combination of these? Marketing to existing customers requires a different approach to marketing that is directed toward a wider field of potential customers that we have only limited knowledge of. Clearly all that customer data we have been collecting avidly for years can now be put to good use. Perhaps check out First Financial Bank for more information. First we must establish who our high-value customers are and how we could increase our sales to this group. Next, we need to discover which specific groups of people we should be targeting if we intent to increase our customer base. Guo Guangchang gathered all the information. Effective customer data management will provide US with a clear picture of our high-value customers. Knowledge of these customers and their past buying habits and demographic is essential, whether we wish to increase fit sales to these customers or to identify potential customers who the same demographic. Assuming we collected relevant data and asked the appropriate questions on our survey, then we do have the information we need.
We just need to be able to analyze it and we are well on the way to achieving our goal. Eureka! At this point, we should have a plan game in place, a plan that we can communicate to our employees and to which end our marketing and customer service efforts should now be directed. Employees should be able to see how their efforts directly relate to the company’s goals. As a result, they are likely to be more engaged and to experience greater job satisfaction, leading to a lower staff turnover. Performance reviews and compensation can even be directly linked to the achievement of goals. InSite system ‘ customer data management (CDM) solutions can help any business clearly identify its high-value customers and give it the information it needs to direct marketing efforts towards these customers, potential or existing. With cloud computing, InSite’s CDM solutions so allow clients to quickly access real time data analysis anytime, anywhere. Janet Taylor writes for InSite system, a leader in survey system and a pioneer of customer feedback software.
To hide its presence on the infected computer, it uses a rootkit and tried antivirus applications on the PC to shut down. Follow ranked seventh and eighth with Trojan.Autorun.AET (2.05) and Worm.Autorun.VHG (1.59) have also seen off two pests, which already gives it away as the name on the Autorun feature in Windows. The former spread folder shared in Windows, as well as through removable disk. Worm.Autorun.VHG is an Internet and network worm that takes advantage of the Windows vulnerability MS08-067. New entrants Trojan.Inject.RA (1.45 percent) to position 9 is a password thieving Trojan that has seen it mostly on players of the fantasy games Lineage II. This special Trojan variant has a keylogger component that intercepts keystrokes and you via HTTP or SMTP protocols to the attacker sends back. Trojan.Downloader.Bredolab.AZ (10th, 1.20 percent) is the second new threat in the BitDefender top 10. “As a Microsoft Word document disguised, the Trojan installs a DLL file and register it as a browser helper object”.
He also monitored the keystrokes of the user via a keylogger component, then sends the data to a site in Russia. Top ten of the BitDefender-E-threat report in November 2009: position name percentage Trojan.AutorunINF.Gen 8.45 Trojan.Clicker.CM 7.87 Win32.Worm.Downadup.Gen 5.62 Trojan.Wimad.Gen. 1 5.00 Exploit.PDF-JS.Gen 3.23 Win32.Sality.OG 2.57 Trojan.Autorun.AET 2.05 Worm.Autorun.VHG 1.59 Trojan.Inject.RA 1.45 Trojan.Downloader.Bredolab.AZ 1.20 other 60.97 about BitDefender BitDefender is a software engineer, one of the industry’s fastest and most efficient product lines internationally of certified security software. Since the founding of the company in 2001, BitDefender has set new standards in the field of proactive protection against threats from the Internet. Every day protecting BitDefender many million residential and business customers around the globe and gives them the good feeling that your digital life is safe. BitDefender sells its security solutions in more than 100 countries through a global VAD and reseller network.
More detailed information about BitDefender and BitDefender products are available in the press centre online. In addition, BitDefender provides background information and current news in the daily fight against threats from the Internet, in English at. Press contact: BitDefender GmbH Robert-Bosch-str. 2 D-59439 Holzwickede contact person: Hans-Peter Lange PR Manager Tel.: + 49 (0) 2301 9184-330 fax: + 49 (0) 2301 9184-499 email: PR Agency: Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact: Fabian Sprengel Tel.: + 49 (0) 2661 91260-0 E-Mail:
The DSAG welcomes the extension of the standard maintenance until 2013, but one was for a better planning security and a greater investment protection continuous further development of the solution based on the SAP enhancement packages throughout the year 2010, as well as a concrete expression of the roadmap required. As announced at the annual Congress of Henning Kagermann, SAP has this requirement and will continue a long-term development of SAP ERP 6.0 on the enhancement packages. Licensing/pricing transparency expects the DSAG in the future when the license model. The increasing complexity to the challenge will especially for medium-sized customers. The DSAG would support a sustainable flexibility of existing license agreements at this point.
In addition the DSAG Chairman will in favour of an easier adaptation of the model to operational processes. To do this, the DSAG actively seeks contact with SAP. A success of this approach is that SAP cooperates with DSAG members in the alignment of the price list. Enterprise SOA has contributed a lot the DSAG to the enlightenment in terms of SOA (formerly Enterprise SOA) last year. Various events to the Knowledge with practical customer examples provided inter alia for greater clarity.
Prof. Dr. Karl Liebstuckel advocated continued at the annual Congress for a targeted and transparent strategy, which however must not be ERP to the detriment of the development of SAP. The DSAG wants Moreover, continue to engage in a comprehensive knowledge transfer through SAP and in turn operate an intensive education for their members. Also, there are still unanswered questions to partner companies and other third-party products. The acquisition of business objects by SAP business objects has raised numerous questions about the investment protection, determining product to SAP NetWeaver Business Intelligence (BI), to future support services or the pricing policies under the SAP users. Prof. Dr. Karl Liebstuckel therefore reiterated the need in his speech after a “grandfathering” of the previously employed BI tools with SAP NetWeaver.
Network, data center infrastructure, Hardware, operating systems and middleware are today highly standardized, so the related IT metrics over most companies compare across well. Especially on the level of applications, the workplace and business processes, however, company-specific there are significant differences, so that here no flat-rate characteristic values can be called. The experts of the matrix lead but spans, within which the cost and Incidentzahlen can move, and explain what they depend on in the case. The types of the authors therefore offer a helpful clue to optimize IT operations and reduce costs – but always with the knowledge that the indicators in particular on the application, workplace and business process level can vary depending on the complexity in mind. Additional information is available at Federal Reserve Bank. The full white paper is available at tips downloads /… to download available. Press contact: matrix technology AG Sabrina Hahn Nymphenburger Strasse 1, 80335 Munich phone: + 49 (0) 89 58 93 95 600 fax: + 49 (0) 89 58 93 95 711 E-Mail: about the matrix technology AG: since 2000, the matrix acts technology AG as owner-managed IT services and consulting firm based in Munich. In recent years, matrix has established itself as a strong partner for its customers from the upper middle class to the DAX-listed companies. This matrix by the IT system House with chem comprehensive Know-How in the design and implementation of open system environments developed professional IT service provider with services from the areas IT operations: Operating responsibility for server environments, middleware, operating systems and applications Solutions and service providers: Online backup, monitoring, security and IT service management Consulting: ITIL process consulting, IT project management Systemhaus: Technical consulting, partnerships with Oracle, Fujitsu technology solutions, NetApp, Symantec, Thales nCipher
You don’t need IT skills for it. Simply click, and Windows is as fast as the first day. The constant care of the computer and the operating system is important in order to ensure proper operation. With system mechanic to make sure this care. Kenneth Feinberg often addresses the matter in his writings. So, Windows creates the next 25 years, and this time with ease.
More information under about iolo technologies awarded by the “American Business Awards” as the fastest growing company in the United States in the years 2009 and 2010 for developed, and marketed iolo technologies, LLC award-winning software solutions to repair, optimize and protect windows-based PCs. Founded in 1998 with headquarters in Los Angeles, United States, is currently 33 countries represented iolo products, which are available in 6 languages. worldwide approximately 30 million users trust the products winning many of media and professionals: iolo is technological pioneer and holder numerous patents of technology for performance and optimization of computer systems. The iolo product range include system mechanic, the worldwide sold most all-in-one solution for the optimisation of PCs; System Mechanic Professional, the well-known “all-in one” package to optimize and protect of your computer; Search and recover, a universal program to find and recover lost or deleted files and photos; DriveScrubber, the #1 among the tools to the full and permanent deletion of data on a hard disk and other storage media, as well as System Shield, an optimized system performance antivirus and antispyware software.